Accessibility

The Sternenbrücke Children’s Hospice in Hamburg is committed to making its website sternenbruecke.de accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Status of Accessibility
This website is partially compliant with the requirements of WCAG 2.2 Level AA. The assessment was carried out by means of a self-evaluation on September 3, 2025.

Non-accessible Content
Despite our best efforts, some content on our website is not yet fully accessible. This includes in particular:

PDF Documents:
Some PDF downloads provided on our website are currently not fully accessible. Especially older documents published before June 28, 2025, may not meet all accessibility requirements according to WCAG 2.2 AA and PDF/UA. We are working to ensure that all newly published PDF documents are accessible and are gradually revising existing PDFs.

IFrames (Embedded Content):
Our website uses iframes to embed external content (e.g., maps, videos, social media feeds). We strive to ensure that embedded content is as accessible as possible and is provided with a meaningful title attribute. However, the accessibility of these external contents cannot always be fully guaranteed, as they are outside our direct control. We are in contact with the respective providers to further improve accessibility for embedded content.

Our Commitment
As a children’s hospice, it is especially important to us to provide all people—regardless of physical or cognitive limitations—with the best possible access to our information and services. We want affected families, professionals, donors, and interested parties to find their way around our website easily.

Feedback and Contact
If you encounter any barriers or need assistance accessing certain content (e.g., PDF documents or embedded content), please contact us. We are happy to provide the information you need in an accessible format and value your feedback.

Stiftung Kinder-Hospiz Sternenbrücke
Sandmoorweg 62
22559 Hamburg
Telefon: 040 - 81 99 12 0

Enforcement Procedure
If you do not receive a satisfactory response to your inquiry within six weeks, you can contact the arbitration board in accordance with § 16 BFSG:

Arbitration Board BGG at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53, 10117 Berlin, Germany
Email: info@schlichtungsstelle-bgg.de
www.schlichtungsstelle-bgg.de

Date of publication of this statement:09/03/2025