Quality assurance at Sternenbrücke

QuinK is a tool for reflection and evaluation. Using several components – including a comprehensive questionnaire – it provides the basis for an in-depth assessment of our services. Together with our employees and the families we support, we examine our work so we can continuously improve it and tailor it as closely as possible to the needs of our guests.

A core aspect of this process is exploring our values and attitudes. As a result, we have also begun developing a mission statement for Sternenbrücke. In an intensive workshop, we defined 12 values that reflect our principles, our approach, and our goals in caring for and supporting families.

Neither QuinK nor the development of our mission statement is a finished process. But we are proud to have already taken these important steps toward continuously improving our work – so that we can offer families at Sternenbrücke the best possible support.